<aside> 📷 Members sometimes experience audio or video problems during a live session. Issues may include blurry or blocky video, frozen video, or poor audio.

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Troubleshooting Options

• Internet Speed.
• Try a different device or browser.
• Upgrade your headsets, microphone, or camera

Testing Your Audio & Video

If you’re using a computer to join a session, you can visit this public test room to make sure your camera and microphone is set up correctly:

1. Video camera check: Make sure that your camera permissions allow Pace to record your video. In Chrome, here are the instructions.
2. Speaker check: Click ‘Test’ to hear a horn sound that shows that your speakers are working.
3. Microphone check: Speak and see that the green bar responds to your voice.